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VIDEO FAQ

You changed the video player, why?
In order to make the player universal across computers/browsers and to increase the size of the videos, we've upgraded our video player to Flash.

What version of Flash is required?
Flash 8

Where can I can the latest version of Flash?
At the Adobe site, here.

Why is the video playback choppy with the new player?
If you are experiencing choppy playback, follow these steps:
- Quit any applications which may be running in the background
- Restart your computer
- Download the latest version of the free flash player
Also, some users with slower, older computers may have trouble with smooth playback.

Why can't I find the video I'm looking for?
Try searching in the different channels for the video, there are multiple pages for each section, so go back through all of the pages. We have also added a 'sort by' capability which enables you to sort the videos by 'region' and by 'break'. This is on the left hand sidebar.

How do I submit a video?
Check out our submission page here.

I have some feedback/comments for you, how do I contact you?
We're stoked to hear from you, you can submit your feedback to marc@surfline.com.